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El cliente manda / Roger D. Blackwell, Kristina Stephan

Blackwell, Roger D.

El cliente manda / Roger D. Blackwell, Kristina Stephan - Colombia : Norma, 2002 - 368 p.

ISBN: 958-04-6890-7

Subjects--Topical Terms:
Administración de mercado
Servicio al cliente

Dewey Class. No.: 658.81 B561c 2002

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