Administración de servicios : estrategias de marketing, operaciones y recursos humanos / Christopher Lovelock, Javier Reynoso
Material type:
TextLanguage: Spanish Publication details: México : Pearson Educación, 2004 Description: 737 pISBN: 970-26-0388-9Subject(s): Servicio al clienteDDC classification: 658.812 A65s 2004
| Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode |
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Biblioteca UCATECI - Sede Central - La Vega En Estantería | Colección General | 658.812 A65s 2004 (Browse shelf(Opens below)) | Ej.1 | Available | 16279 | |
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Biblioteca UCATECI - Sede Central - La Vega En Estantería | Colección General | 658.812 A65s 2004 (Browse shelf(Opens below)) | Ej.2 | Available | 16514 |
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