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	1.	Marketing de servicios: un enfoque de integración del cliente a la empresa / Valarie A. Zeithaml; Mary Jo Bitner by Zeithaml, Valarie A \| Bitner, Mary Jo. Edition: 2a. ed.Material type: Text; Format: print ; Literary form: Not fiction Language: Spanish Publication details: México : Mc Graw-Hill, 2007 Availability: Items available for loan: Biblioteca UCATECI - Sede Central - La Vega (1)Call number: 658.8 Z37m 2007. Place hold
	2.	Marketing de servicios : un enfoque de integración del cliente a la empresa / Valarie A. Zeithaml, Mary jo Bitner by \| Bitner, Mary Jo. Edition: Segunda ediciónMaterial type: Text; Format: print ; Literary form: Not fiction Language: Spanish Publication details: México : McGraw - Hill, 2007 Availability: Items available for loan: Biblioteca UCATECI - Recinto Constanza (1)Call number: 658.8 Z37m 2007. Place hold

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