Una queja es un favor: Cómo utilizar los comentarios de los clientes como herramienta estratégica / Janelle Barlow

By: Barlow, JanelleContributor(s): Moller, ClausMaterial type: Text

TextLanguage: Spanish Publication details: Colombia: Norma, 2005 Description: 279 pISBN: 958-04-8563-1Subject(s): Servicio al cliente | Relaciones con los clientesDDC classification: 658.812 B248q 2005

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Holdings
Item type	Current library	Collection	Call number	Copy number	Status	Date due	Barcode
Libros	Biblioteca UCATECI - Sede Central - La Vega En Estantería	Colección General	658.812 B248q 2005 (Browse shelf(Opens below))	Ej.1	Available		18757

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